8th August 2016 – I am currently working with 1insurer providing Scrum Master services for an excellent team based in Pakistan and the UK. The project we have been engaged to work on is exciting and engaging. The organisation is looking to scale Agile utilising the SAFe framework as well as utilising Version 1 as the governance tool. 1insurer is a fintech company providing a customisable insurance product to various large corporations. 1Insurer have engaged me to act as Scrum Master on their engagement with The AA. The project had been through a strained initial engagement and the expectation of both the customer and the deliver team had been knocked. The team needed to fully understand it’s capacity, it’s quality threshold and be empowered. This was a gradual process however by persistently building up the teams morale and understanding of Agile we also managed to re-build the expectations of the customer. This culminated in a product demonstration that surpassed customer expectations which in turn made them want to collaborate more with the team. We are now in a position where the customer and the team are working together to understand and deliver value. This also culminated with a message of thanks to the team from the CEO of AA Technical Solutions and the CTO of 1Insurer. This engagement has allowed me to better understand Scaled Agile Framework SAFe, understand VersionOne and gain further insight into Agile coaching through working with peers.